Thursday, October 22, 2009

Help Wanted: Case Manager

Safe Horizon

Queens Family Court Program

The Safe Horizon Queens Family Court Program offers counseling, case management and practical assistance to victims of crime. The overall goal of the unit is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence and victims of juvenile crime involved in the family court system and at the County Family Justice Center.

Essential Job Functions:

The Case Manager will:
  * Provide crisis intervention, emotional support and case management to victims of crime and abuse;
  * Provide information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;
  * Advocate with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;
  * Provide safety planning and risk assessment;
  * Refer victims to shelters, relocation assistance, and medical facilities when deemed appropriate;
  * Provide emergency practical assistance including transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;
  * Work with the Corporation Counsel Family Court Division staff providing crisis intervention and practical assistance to complainants working with their attorneys;
  * Attend internal and external meetings, trainings and workshops;
  * Maintain thorough and accurate case records and statistics;
  * Perform various other duties to be determined by supervisor. 

Secondary Job Functions:
  * The case manager must maintain case records and statistics and perform other administrative duties.

  * Understanding of the dynamics of domestic violence and other forms of victimization.
  * Experience working with survivors of domestic violence.
  * Excellent communication and organizational skills.
  * Ability to work as part of a team while also independently generating tasks.
  * Bachelors Degree in Social Work or related field of study preferred.
  * Bilingual candidate strongly preferred.

  * Full Time
  * Hours: Monday & Friday, 35 hours per week, schedule to be determined; may include weekend or evening hours.

To Apply:
Please contact: Nancy Shea, Program Director, Queens Family Court,

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